We focus on the day-to-day so that you don’t have to.
Depending on the needs of your project we’ll put together a dedicated team. And if your needs change, our team will adjust as well.
From customer support and content moderation to customized requests, we got you. Let’s see what we can do for you.
We like to keep it simple, straightforward and uncomplicated.
So let’s see the steps together.
First, you send us an email. Or call us. Or just reach out in any way, whatever suits you best.
We will then set up a call. We need to fully understand your needs, right?
Based on that call and the urgency of the matter, we will look into how we can set up your team.
Yes, your own personal team.
What we do is sourcing the people who will be running your project and they need to be specialized to your needs. Meaning, we put together a team that has the *just right* experience to deliver in the most optimized manner.
After we do this initial assessment we will probably get back to you with a few more questions. Just to be clear, you know?
For instance, if you are looking for a customer support team you can choose between having 24/7 support for your company or specific hours. Or, if you would like to keep things extra affordable, we can offer you the option of a shared team.
We are very flexible and we’ll tailor everything to your priorities.
Based on all this you will then receive our proposal along with our services agreement. After signing it, it’s the time for your project manager to come into the picture. He/She will source all the candidates you need and will do the first screening.
Would you like to meet your team so you know who will be skyrocketing your productivity in the next few months? Absolutely! We can set up a call and you can meet everyone individually.
You know what to do here, just say yes!
Well, for a team of up to five people, maximum a week from the get-go!
Yes, you send us the get-go on a Monday, next Monday you have your team up and running.
Wondering about the team performance? We got you, you don’t have to worry about that. We will see that the KPIs set by you not only are kept but are exceeded! As for the reporting, it’s your call. Weekly? Sure. Monthly? No problem. Would you like a closer contact with your project manager and arrange calls to see what’s what? Of course, whatever suits your needs.
Naturally, we measure our productivity with clear and specific KPIs concerning quality, accuracy and speed criteria.
After the first two weeks of working together we will discuss the deliverables per person on your team and have a very clear target which your team leader will see to achieve. We’ll track and monitor everything and get back to you regularly with an easy-to-browse report.
Like, you have a workload coming up and you need more people?
Or it’s a bit of a slow time and you need to reduce your team?
Just send us a week’s notice and we’ll redistribute the team accordingly. Yes, that’s all.
First of all, we are sad to see you go. But we do understand that business is business and sometimes you might need to cut back. All you need to do is let us know a month in advance.
No yearly commitments, no tiny letters to keep you bound, no extra hidden fees.
Of course, if your needs change we’ll be glad to hear back from you!
