Get a Quote

Organizations around the world work relentlessly to fend off competition and acquire customers. But ensuring that these customers stay loyal is a real challenge. With customer expectations on the rise, customer support services have the power to improve customer retention through effective resolution of queries and issues. Companies have recognized that customer support is not just another cost centre but the face of a company and can help gain competitive advantage.

At Trupp Global – A customer support outsourcing company, we handpick and onboard only the best customer support experts to manage and answer your customer queries enabling our customers focus on growing their business.

Businesses across the globe, trust Trupp Global to manage their customer grievances. With the resources and capabilities to provide a multi-pronged approach to CLM, we give you the platform you need to achieve both improved customer satisfaction and higher profitability.

Trupp Global makes great customer service achievable for

Start-Ups, Small & Medium Sized Business and Large Enterprises.

Quality customer care is about more than just grievance redressal. It is a medium essential for post-sales engagement and an opportunity to build customer loyalty. Our customer care solutions are carefully designed to help you drive both.

Our round-the-clock customer support services include:

Inbound Voice Support

Inbound Voice Support

We understand that customer care goes beyond simple query resolution. In today’s customer-centric markets, an efficient inbound call center is as important as a quality product or service. With Trupp Global’s call center services, you have a partner that represents you effectively and provides customers with quick, effective service.

READ MORE

Outbond Voice Support

Outbond Voice Support

Delight your customers with our proactive outbound customer support services. Whether you are looking for help with welcome calls, outbound sales support or conduct telephone surveys, trust our agents to deliver impressive results and improve customer retention and boost revenues.

READ MORE

Email Support

Email Support

Make every customer heard with our fast and efficient email support services. At Trupp Global – an email support services provider, we deploy quality tools and software to ensure seamless email support. Leverage our cost-effective email support services and ensure peace of mind to your customer base.

READ MORE

Live Chat Support

Live Chat Support

With competition soaring in markets, businesses are constantly trying to improve and quicken customer service. With this in mind, at Trupp Global- a live chat support services provider, we have developed quality live chat services that help give your customers quick responses to all their queries and issues.

READ MORE

Technical Support

Technical Support

To build a successful, sustainable business, a happy customer base is key. It is our endeavour to give you the tools to minimize cost and risk by focusing on quick resolution and fewer repeat customer calls for all your customers technical issues. Our tech support agents are trained to solve problems.

READ MORE

Omni-Channel Approach

Making every touch point experience count

Voice

Voice

Email

Email

Chat

Chat

Social Media

Social Media

With Trupp Global as your single customer care outsourcing services provider, you can now expect:

Cost-effective Customer Service

Cost-effective Customer Service

Multi-channel Support

Multi-channel
Support

Industry-standard Technology

Industry-standard
Technology

Experience-driven Technical Knowledge

Experience-driven Technical Knowledge

RECENT BLOG:

Top 5 Practices that make Outbound Voice Support a Success

Top 5 Practices that make Outbound Voice Support a Success

Mar 7th, 2018

Outbound calls are a way to strengthen customer relationships by increasing contact and improving the quality of customer experience. A welcome call to a new customer...

Read more

What our Customers Say

Outsourcing customer support to Trupp Global was the best decision we made. Our increasing base of loyal customers speak a lot about them.