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Live Chat Support

Trupp Global is the premiere outsourcing option for all your live chat support needs. We offer cost-effective, customized global support to ensure that all your client needs are being met in real time. No matter what your industry, our expert team of chat support representatives can help you provide superior customer services and also help convert your website visitors into clients.

Trupp Global’s Live Chat Support Services

We offer a full range of customizable live chat support services to meet all of your business needs. Our expert customer services reps will receive industry-specific training to ensure that they provide incredible value to all your customers. No matter what your particular needs, we offer services for your business including:

  • 24/7 live chat services to respond to customer inquiries no matter the time of day
  • Bilingual chat services to meet the needs of a global business
  • Secure, private conversation channels to protect the privacy of your customers
  • Experienced, friendly, and dedicated support representatives

Technical support and troubleshooting, billing and invoicing, order fulfillment and verification, and outbound customer services are also available across a variety of platforms including in-app, social media, and email. No matter what customer support services you’d like to offer, Trupp Global has you covered.

Benefits of Live Chat Support Services

Providing real-time live chat support to your customers offers impressive benefits for your business:

  • Reduce your customer service expenses while increasing your customer service offerings.
  • Enhance your customer’s buying experience by providing more information and answering questions.
  • Gain more leads, sales, and website traffic conversion rates
  • Increase your average order value
  • Develop strong customer relations, build brand trust, and improve customer loyalty and retention
  • Reduce order cancellation rates and abandoned shopping carts
  • Outpace your competitors with superior customer service
  • Facilitate easy monitoring and quality audits of customer service

Ultimately, no matter what your company’s goals, offering live chat support services gives your business a unique opportunity to expand your market share and increase your profit potential.

Why Choose Trupp Global For Your Live Chat Support Services

Outsourcing live chat support is a great option for any business because it is an incredibly cost-effective solution for your customer service needs. At Trupp Global we offer more than just cost-effective services, we offer unparalleled quality and specialized expertise. We work directly with all of our clients to ensure that our customer service provider representatives can answer any questions about your products and services, help you sell more, and effectively represent your brand. When interacting with our experienced live chat support agents, your customers will never know that you have outsourced your live chat support.

If you would like to learn more about our live chat support services or are curious about how live chat can help your unique business,contact us now!