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Content Moderation - Definition, Types, and Importance

Content Moderation – Definition, Types, and Importance

Content moderation is defined as the technique used by organizations for monitoring spammers by controlling their impact on the website content (especially user-generated content). Most of the negative content is found on the social media platforms of a company. The audience usually shows their frustration on the social media pages and companies need to interact with the users to improve customer satisfaction.

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