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Top 5 Practices that make Outbound Voice Support a Success

Top 5 Practices that make Outbound Voice Support a Success

Mar 7th, 2018

Outbound calls are a way to strengthen customer relationships by increasing contact and improving the quality of customer experience. A welcome call to a new customer...

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5 Reasons to Outsource your Technical Support Services Today

5 Reasons to Outsource your Technical Support Services Today

Feb 5th, 2018

In the ambitious business setting now-a-days, the importance of customer support is increasing tremendously. We are well aware of how to deal with the general complaints...

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5 Crucial Reasons why your Business needs Customer Support

5 Crucial Reasons why your Business needs Customer Support

Jan 31st, 2018

Last month, my mobile’s internet connection was down and I could not browse through the net for some important research papers and was about to have a mini panic attack! I tried restarting...

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Tips to Enhance Email Support for Your Business

Tips to Enhance Email Support for Your Business

Jan 15th, 2018

Even if most businesses are concerned with customer satisfaction, it is seen that most may not actually get deeply into improving customer support but would rather address...

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How to Deliver Effective Inbound Voice Support Services

How to Deliver Effective Inbound Voice Support Services

Jan 10th, 2018

One is under the misconception that dealing with Inbound Calls are more easy, seeing as how they are aware of your presence and is probably seeking you out...

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Common Myths About Outsourcing Customer Services - Debunked!

Common Myths About Outsourcing Customer Services - Debunked!

Dec 27th, 2017

Most businesses, these days opt to outsource customer services such as handling emails, voice, fax, real time chats, addressing website orders or queries...

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Why We Love Technical Support (And You Should, Too!)

Why We Love Technical Support (And You Should, Too!)

Dec 26th, 2017

Be it the call centre with over 200 staff or a financial company with about 100 employees, or even another of the multinational companies, the one thing they all have in common...

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Why and how to make your customer service more personalized?

Why and how to make your customer service more personalized?

Dec 11th, 2017

Most of the business success hinge on customers, and in their bid to outdo competition is vying with each other to provide the best customer service as possible. They...

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Why your businesses need to outsource outbound voice support services?

Why your businesses need to outsource outbound voice support services?

Dec 6th, 2017

With cold calling not making much of an impact on prospective customers to urge them into action, one would think that outbound voice support services may be a thing of the past. However...

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Creating personalized experience to engage more with customers

Creating personalized experience to engage more with customers

Nov 14th, 2017

With most of the businesses vying with each other to cater to the customer requirements, delivering their products or services with utmost quality and in quick speed, it is inevitable that for the businesses ...

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How do positive customer support help enhance customer experience

How do positive customer support help enhance customer experience

Nov 27th, 2017

For any business, customer service is an important aspect that helps to improve customer experience with them, helping to engage new customers and retain old ones, thus leading to increased revenue...

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