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Over the decades, outsourcing has fast gained more support and there have been changes in how it’s being dealt with. Many businesses now consider outsourcing...

Have you ever found that time is not enough to finish your job? Is too much of paper work or data management taking up your precious time, impeding productivity and business efficiency? Not, able to focus solely on your core business operations?

Robotic process automation (RPA) may bring to mind robots that are doing the work of humans in a contact center. However, in the outsourcing industry, RPA has so far been envisioned as software to boost...